There is nothing wrong in your fan at manufacturing level as it passed the quality check standards at various levels, still if you found any issue, we would suggest to immediately contact customer care at +919136344522 and connect instantly via whatsapp or message. We strongly believe that there is no issue which cannot be resolved if have right intent. If you still want to return it. Here’s our return policy:
- Within 3 days of delivery date.
- Product should be in its original, un-installed condition and returned in original packaging.
- We will refund your full purchase price, plus taxes when we receive the fan back, minus shipping charges.
- We will email you a pre-paid postage return label. In case the shipping services of our channel partner is not available at your location, you need to send the unit back to us on your own through local service provider ensuring that the unit is packed professional as it was received.
- In the rare case,if your fan is defective, please DO NOT return the fan. Instead email [email protected] or call +919136344522 and our Support team will resolve the problem with replacement parts or whatever is necessary to be done.
In case of Change in Mind about model ordered.
- In case you have change mind about the model ordered, Not an issue, kindly let us know immediately. If the model is not yet dispatched, you can take some other model of your choice by paying the differential amount. There is no process of cancellation of order.
Exchange of order
- In case your received defective product, kindly let us know immediately within 48 hours of delivery of product.
- After we verify the authenticity of complaint, we will initiate the pickup label for you. You need to pack the unit professionally as it was received, and our courier partner will pick the product from your location. In case of no service at your location, you need to send us through local courier partner available. Once the unit was received and found to be in good condition, we can confirm you’re the same and you can choose any model of your choice by paying the differential amount.
